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a PRfekt view on the future

Mar 26th, 2009
by Mattias.
No comments yet

I do what I do because I had a hunch that the whole media industry would change fundamentally. When I started to do a lot of thinking on my own (instead of reading the short-sighted industry press for instance) I stumbled upon more and more signs of fundamental change in all of society.

I saw that the search for meaning in our lives and the marketing industry is closely related. And that blogs changes the relations in the media industry. But every time I´ve lifted a new stone I´ve found the same patterns of change. It´s all about transparency and people. Everywhere!

And if you just extrapolate that a bit you see the future.

We´re all going to be relating cyborgs. Every sci-fi writer knows that. Maybe most haven´t really emphasized the relating part enough though.

I believe that what will REALLY matter in the future is psychological maturity - or how psychologically adaptive a person is. Nothing else. We will have connected computers that takes care of most of the everyday aspects of relating. Which will be what is left for us to do when we have automatized most production. Except food, which will be a sign of status to produce personally or within your closest social network.

The most transparent people will be the ones with highest status, when social status have outranked material status.  And yes, in the future we WILL know who sleeps with whom. Nurturing the kids to never develop fears of rejection and feelings of being un-loved, the major psychological drivers of our current society, will be top on the agenda within all of society thanks to the abundance of information.

The number one driving force in all the change that is about to come is the transformation of the monetary system. The hopefully not so short period of transformation from focus on debt and scarcity to creativity and abundance will be D Day in the history books The people of today that have experience of low consumption-levels, flexibility in social relations and where and how they provide for the basic needs will be the first of the new breed.

Some possibly contra-intuitive predictions:

It will NOT be a sign of status not to be transparent and exposed.
That´s only helpful when anonymous money is the number one source of power. When relations and the ability to create something remarkable is the number one source of power exposure comes with it.

It will NOT be a threat to integrity to be transparent - it will be the basis of true integrity. Having one behaviour at work and another when you think nobody is watching isn´t integrity and has never been.

It will NOT be a society where people lay around eating donuts all day instead of doing something productive.
The desire to contribute to the welfare of others are a built in feature of us being social animals. Frightened and stressed animals behave differently from healthy ones, though. The human potential to create is actually infinate - as every parent of normally healthy kids know. And let me tell you a secret - the meaning of life isn´t actually contributing to GNP or even the circulation of money. It´s OK to settle with the basic needs plus enjoying oneself or the company of others.

It´s all happening. Go see for yourself.

Posted in: Uncategorized.

Finding archetypes in media using psychographic blog analysis

Mar 24th, 2009
by Mattias.
3 comments

(originally published at www.prfekt.se)
I´ve worked as a media analyst categorizing press clippings. Except that it´s a bore, it´s actually also a truly interesting theoretical problem that arises when you do that. It´s very hard to categorize for instance a news story into the usual categories that are interesting to a marketer och PR consultant, namely topic and sentiment. The good things with beeing able to count something (quantitative research) is that it makes large amounts of data accessible for interpretation. The bad thing with it is that if there is no meaningful question that is answered OUTSIDE the original questions (such as what category a text belongs to) it is use-less and a waste of good peoples time.

Example: A brand wants to know if it´s positively mentioned among bloggers. You count how many that have mentioned them and then you categorize those mentions into positive or negative. The good people at the brand are looking at data that cannot be USED. Usefulness requires knowledge about a third factor (thanx Johan Ronnestam) that can be changed in order to achieve something. In this case create positive mentions among bloggers. For me the most interesting third factor that can ever be put into such research is pychographics or, in common lingo, descriptions of the psychological make-up of people and audiences. Or the noble art of trying to figure out what goes on inside our heads by watching what comes out of it. Words for instance.


Computers are the best analysts - people are the best synthesists!

Statistical analysis, such as what persons or brands are mentioned in the text and how often, is easily done. Especially with computers that don´t get tired in their eyes and start thinking about what to do on friday. Categorization on the other hand requires interpretation - and that is a complex task that computers are lousy at and humans are, at best, good at subjectively, but not objectively. The trouble is that two different persons often do two different interpretations of the same text.

pre-defined is productive - emergent is exciting!

On a deeper level the problem is about pre-defined categories versus emergent categories. A text might fall into several pre-defined categories. And while reading the text the person reading might come up with new fitting categories for it. Those two mechanism work simultainously and independent of each other. The result is, amongst others, that media monitoring companies that let people categorize the texts have a hard time keeping down both the time consumed on pondering about what categories it fits into and keep the analys from inventing new categories instead of reducing categories ath the expense of more complexity.

A computer in its right mind would be nice
So, the thing to do, has always seemed to be to let computers do the reading and interpretation of the texts. The digitalization of media has made that possible and more and more relevant as the news media distribute more and more of their original content in digital form. But, computers are fast, but still really stupid. They manage well what we humans can do with our left hemisphere; counting and sorting for example. But they are still almost use-less at what we do with tremendous ease and speed with our right hemisphere; find patterns of similarity and subtle harmonics such as over-all tonality of a text.

The signifier and the signified - hello postmodern schooling!

The problem can be divided into two separate stages of interpretation - the denotative level or the text itself and the connotative level or the meaning that a person interpret out of a text. Connotative analysis of a text is an abstract process and dennotative analysis is concrete. A person are able to do both really good; for instance see a drawing of a rose, state that on the dennotative level it signifies the flower named rose amd on the connotative level it symbols love. A computer is so-far un-imaginative and roams the realms of dennotative analysis where A = A and not the connotative level where A could be or is similar to B. There is a lot of reserach going on all over the world and I believe that we´re are not very far from having computers that actually are able to work like our whole brain and not just the left side of it.

Cool research I´d like to do with the Typealyzer

However, I believe that there might be interesting loop-holes that can be used in order to combine dennotative analysis and connotative analysis. It,however, requires some sort of a bridge between them that a computer can learn to follow. The idea is pretty simple and works especially well today when Internet has made it possible to determine connections between readers and content through linking and mentioning.

a) Analyze digital media content on a dennotative level (pre-defined categories or word frequency alone)
b) Analyze Myers-Briggs personality type of bloggers linking to that sample of media content
c) Translate Myers-Briggs type, via Jung to Archetypes which are strictly symbolic interpretations.

If there different Myers-Briggs links to different media content in a statistically significant way (chi2) it is possible to build categories based on word frequencies in the third category Archypes that might alllow a computer to analyze a never before seen text into it´s symbolic meaning (archetype). By just counting the most frequent words used in the 16 type-inking categories creates 16 new categories consisting of word frequency lists that can be used by computerized text classifyers. The next step is to assign those 16 new categories to relevant archetypes.

I believe it would work like a charm!

I´ve seen that there is indeed so that different Myers-Briggs types links to different media content whan analyzing swedish blogs and swedish online new media. And there is no shortage of data laying around on the Internet do multiple testing of different samples. The missing piece of the puzzle is to relate the Myers-Briggs personality types to relevant Archetypes. For a marketer it would be very usful to be able to categorize into the archetypes described by Margaret Mark and Carol S. Pearson in their eminent book and brand management The Hero and the Outlaw.

Is there someone who has done an Myers-Briggs and Marks-Pearson translation?
There are some work already done that might help. Here´s a post that links “community” archetypes to Myers-Briggs which gives an entrance into the interprative science of comparing archetype descriptions.

This is one type of reserach I think the Typealyzer can be productivly used to - performing brand audience research that might help brands understand themselves and their audiences better and, off course, find the right context to meet and interact with their most relevant audiencens.

Posted in: Research.
Tagged: analysis · blogs · marketing · media · myers-briggs · psychographics

Archetypes, psychographics and self-story - three geeky words to know in a post modern world

Mar 24th, 2009
by Mattias.
No comments yet

(originally published at www.prfekt.se)
Per Robert Öhlin recently wrote an article named “What can we learn from Hollywood?” published in the Swedish marketing industry newspaper Dagens Media and re-published it on his blog. Unfortunately it´s in Swedish, but try putting it in Google Translate and you also add a lot of humour to the reading!

In the article he describes how archetypes makes a difference in whether people care och don´t about brands and why. From my point of view it is a brilliant executive brief-style version on Mark´s and Pearson´s über-smart book The Hero and the Outlaw and Joseph Campbells seminal The Hero with a thousand faces.

Per´s view point is from within the brand, answering questions about how brands can stay relevant in an ever more competitative consumer world. Per suggests managing the brand dramaturgy by starting in the core values and work oneself down from there. Myself, I´m more interested in how people use brands as props when creating their identity using self-stories. My firm belief is that true love happens when the brand archetypes meets the personal archetype conveyed by a certain audience. For example people deliberately or unconcius identifying themselves as Caregivers and a Caregiver brand.

But, as Per points out, story-telling is about conflict, so things really starts moving when an opposing archetype is introduced on the scene. Highly intuitive people tend to react strongly to highly sensing people, either wanting to be more like them (how many intellectuals doesn´t secretely dream about beeing a farmer?) or disdaining them. We all know about love/hate relationships where the opposing forces of push and pull are constantly present. It work´s the same whether it´s in a romantic relationship. Match.com knows this and hired the attraction expert Dr. Helen Fisher to create a personality test for the romantically disadvantaged. Opposites attracts, but have a hard time living together. Either you have great sex or you have great conversations. The third option is laying your hands on a psychologically mature person that are not identifying very much with their personality. (Hmmm…. A dating service for the spiritually advanced might actually be quite a good idea now a days!)

Posted in: People & ideas.
Tagged: archetypes · brand · brand management · marketing · Per Robert Öhlin · postmodern · self-story

Per Robert Öhlin explains archetypes and brands

Mar 16th, 2009
by Mattias.
No comments yet

Per Robert Öhlin got a great article published in the Swedish marketing industry paper Dagens Media a while ago. In it he explains how archetypal stories affect how we experience brands for a broader audience. Unfortunately it´s only in Swedish yet.

Read it in swedish here.
or read a somewhat strange, but definately entertaining translation by Google Translate

Posted in: People & ideas.
Tagged: archetypes · brands · marketing · Per Robert Öhlin

Belgian stylometry researchers have created MBTI training data

Mar 16th, 2009
by Mattias.
2 comments

I saw this really cool research work in december last year and got really excited! These guys from the University of Antwerpen had actually, as the first academics that I´ve heard of, created a corpus (training data) for the Myers-Briggs types. They use a different methodology which links the writing style to the authors tested personality type. They got really good results, but the training data is only available in dutch so we couldn´t benchmark it against our own.

Read more about their Stylometry Research Project here!

I sent a mail and we had the following conversation:

Mattias Östmar
to kim.luyckx
12/12/08

Hi Kim,

Me and my colleague Jon have been working on a text classifier to distinguish MyersBriggs types and found your interesting article “Authorship Attribution and Verification with Many Authors and Limited Data” while we were looking for an English corpus.

If you are interested you can test our classifier here (only for English) http://www.typealyzer.com. Our method aggregates the four letters by using a classifier for each, they can independently be tested here: http://www.uclassify.com/browse/prfekt/

We would love to do some more serious testing but would need the corpus, similar to yours, be in English, do you have any idea if such exists?

Best regards,
Jon & Mattias

Walter Daelemans
to me, Kim
12/14/08

Hi Mattias,

Thanks for the interesting links.
I was just wondering how you train the classifiers if you don’t have a corpus.
In case you do have training data, what is the cross-validation error you get?
I would also be interested in any links to papers about your approach.

Thanks & best,
— Walter

Van: ostmar@gmail.com namens Mattias Östmar
Verzonden: vr 12/12/2008 16:32
Aan: Luyckx Kim

Hi Kim,

Me and my colleague Jon have been working on a text classifier to distinguish MyersBriggs types and found your interesting article “Authorship Attribution and Verification with Many Authors and Limited Data” while we were looking for an English corpus.

If you are interested you can test our classifier here (only for English) http://www.typealyzer.com. Our method aggregates the four letters by using a classifier for each, they can independently be tested here: http://www.uclassify.com/browse/prfekt/

We would love to do some more serious testing but would need the corpus, similar to yours, be in English, do you have any idea if such exists?

Best regards,
Jon & Mattias

Mattias Östmar
to Jon, Walter, Kim
12/15/08

Hi Walter!

I´ve been training the classifiers from reading books on writing style and finding examples. I forward the statistical question to Jon. I haven´t come across any papers or books about this approach, but remeber that I´m analyzing the writing style first and then maybe in some cases there might be a correlation with a persons self-percieved type. I´ve only found diTiberio and Jensen that seems to have done any significant writing about writing styles and personality.

/Mattias
- Show quoted text -

On Sun, Dec 14, 2008 at 11:56 AM, Walter Daelemans wrote:

Hi Mattias,

Thanks for the interesting links.
I was just wondering how you train the classifiers if you don’t have a corpus.
In case you do have training data, what is the cross-validation error you get?
I would also be interested in any links to papers about your approach.

Thanks & best,
— Walter

Van: ostmar@gmail.com namens Mattias Östmar
Verzonden: vr 12/12/2008 16:32
Aan: Luyckx Kim
Onderwerp: Typealyzer

Hi Kim,

Me and my colleague Jon have been working on a text classifier to distinguish MyersBriggs types and found your interesting article “Authorship Attribution and Verification with Many Authors and Limited Data” while we were looking for an English corpus.

If you are interested you can test our classifier here (only for English) http://www.typealyzer.com. Our method aggregates the four letters by using a classifier for each, they can independently be tested here: http://www.uclassify.com/browse/prfekt/

We would love to do some more serious testing but would need the corpus, similar to yours, be in English, do you have any idea if such exists?

Best regards,

Jon & Mattias

Reply

Reply to all

Forward

Jon Kågström
to me, Walter, Kim, Jon

show details 12/15/08

Reply

Hi Walter,

The training data has been created from our subjective view of how the different types write - as Mattias wrote following books on the subject. We are looking on the text and not on the person - so if a text had a four letter type we try to approximate it. Our hypothesis, as well as authors of the books, is that the type of the written text relates to the type of the writer. And that is something we would need a corpus with properly assigned labels to find out - so if you hear of a such corpus in English let us know =)

Our subjective corpus has good separation (using 10-fold cv) but this is of course not relevant if the purpose is to find a correlation to the actual writer.

Best regards,

Jon Kågström
- Show quoted text -

—– Original Message —–
From: Mattias Östmar
To: Walter Daelemans
Cc: Kim Luyckx ; Jon Kågström
Sent: Monday, December 15, 2008 1:16 PM
Subject: Re: FW: Typealyzer

Hi Walter!

I´ve been training the classifiers from reading books on writing style and finding examples. I forward the statistical question to Jon. I haven´t come across any papers or books about this approach, but remeber that I´m analyzing the writing style first and then maybe in some cases there might be a correlation with a persons self-percieved type. I´ve only found diTiberio and Jensen that seems to have done any significant writing about writing styles and personality.

/Mattias

On Sun, Dec 14, 2008 at 11:56 AM, Walter Daelemans wrote:

Hi Mattias,

Thanks for the interesting links.
I was just wondering how you train the classifiers if you don’t have a corpus.
In case you do have training data, what is the cross-validation error you get?
I would also be interested in any links to papers about your approach.

Thanks & best,
— Walter

Van: ostmar@gmail.com namens Mattias Östmar
Verzonden: vr 12/12/2008 16:32
Aan: Luyckx Kim
Onderwerp: Typealyzer

Hi Kim,

Me and my colleague Jon have been working on a text classifier to distinguish MyersBriggs types and found your interesting article “Authorship Attribution and Verification with Many Authors and Limited Data” while we were looking for an English corpus.

If you are interested you can test our classifier here (only for English) http://www.typealyzer.com. Our method aggregates the four letters by using a classifier for each, they can independently be tested here: http://www.uclassify.com/browse/prfekt/

We would love to do some more serious testing but would need the corpus, similar to yours, be in English, do you have any idea if such exists?

Best regards,

Jon & Mattias

Posted in: Research.
Tagged: Antwerpen · MBTI · stylometry · University · Walter Daelemans

Suresh Sood on Iconic Consumer Brand Weblogs

Mar 16th, 2009
by Mattias.
No comments yet

Suresh Sood, Co-Founder, School of Marketing, Complex Systems Research Centre, UTS Sydney & Brand Science Institute and a nice guy published this interesting white paper about blogs and brand stories a couple of years ago. Now he´s researching blogs more or less (?) full-time.

When consumers and brands talk:
Storytelling theory and research in psychology and marketing

Abstract
Storytelling is pervasive through life. Much information is stored, indexed, and retrieved in the form of stories. Although lectures tend to put people to sleep, stories move them to action. People relate to each other in terms of stories - and products and brands often play both central and peripheral roles in their stories. To aid storytelling research in consumer psychology, this article develops a narrative theory that describes how consumers use brands as props or anthropomorphic actors in stories they report about themselves and others. Such drama enactments enable these storytellers to experience powerful myths that reflect psychological archetypes. The article includes findings from case study research that probes propositions of the theory. Implications for consumer psychology and marketing practice follow the discussion of the findings. © 2008 Wiley Periodicals, Inc.

Download the full document.

Posted in: People & ideas, Research.
Tagged: archetypes · consumer brands · suresh sood

Incipit

Mar 16th, 2009
by Mattias.
No comments yet

This blog is a place to tell the world about what goes on in the Typealyzer project and gather cool people and resources about psychographics.

Posted in: Companies, People & ideas, Research.
Tagged: blogosphere · blogs · Mattias Östmar · personality type · PRfekt · psychographics · Research · segmentation · social media · typealyzer

The Books to Read about Social Media

Mar 12th, 2009
by Mattias.
No comments yet

I was asked by Ulrika Ingemarsdotter what books hard working communication professional ought to read to grasp as much as possible about social media. Beeing a bookie-guy I really enjoyed the question and here comes my ten cents on the subject. When writing this post I realize that Amazon.com is really WORKING! Try searching for Cluetrain and you´ll see what I mean…

1. Cluetrain Manifesto. It´s THE book. I put it first in the list even though it´s not very practically oriented. It was originally published as a webpage. When it went a success they also published it on dead wood so we all can read it in the bath tub without risc of beeing electricuted. From four slightly different perspectives the authors explains what happens when the market conversations are back again after have been quite silent during the industrial age - and now on a much larger scale thanks to the Internet. I personally believe this book to be one of the most important books ever written about society and business. It´s not a very hands on book, but it will give you a deep understanding of WHY and WITH WHAT EFFECT social media are changing the business rules. The book came out 2001.

2. Groundswell. Two Forrester Research guys manages to mix both strategy and implementation in one book with lots of good case examples on how companies has had success using social media. If you want to look smart in front of your boss when holding a presentation about social media - rip the Social Technographics Ladder model from page 43 and EVERYONE in the room will intuitively place themselves and others somewhere on the scale and get the point. When I saw that (recently) I immediately understood why I haven´t managed to come across to a lot of audiences I´ve spoken to about social media. Brilliant!

3. Everything is Miscellaneous. OK, NOW we´re getting a bit philosophical. This is a book for strategists on a high level. If you´re not - the two books above will do. The book is written by David Weinberger who is one of the Cluetrain guys and is in my eyes the Public Opinion of the 21:st century. The main idea is that the way we organize information forms our way of thinking about the world. It used to be by putting knowledge on paper and that made us think in hierarchical ways about the world. The web now makes us organize our knowledge with links and tags instead. That makes us think in a much more flexible way about the world which in turns is a blast to most of the ways of living that we´ve created during civilazation as we know it. It´s pretty deep shit, really. But it´s also GREAT reading if you´re interested in what´s about to happen in media when SEARCHING for content beats WAITING for it (news papers, TV, Radio etc). When it´s all about context (it is), your social relations, your psychological make-up and the creativity people use when tagging information is more important than what newspaper you read, where you live or what income you have. Published 2008.

4. Netocracy. Most of us haven´t got the time to read Manuel Castell´s mega work. I suggest you instead read Alexander Bard´s and Jan Söderqvists book about how Internet changes the fundamental power structures in society. It´s about how well networked, creative and fast moving individuals and groups with amazing speed can have a large impact in business and politics. And how it works for you to copy. It won´t help you install a blog or get an account somewhere, but it WILL help you wanting to do it, especially in these days of looming financial crisis. From 2002.

This list wouldn´t be complete unless I added a few books NOT to read if you have little time and much to do. They´re all great books, by the way.

The Long Tail. If something is digital it can be produced, distributed and payed for in the web. That opens up HUGE markets. If only part of it is digital (the marketing or the payment) it opens up the market, but not to such a HUGE extent. So go digital, young man!

The Black Swan. Social Media and the Internet is unleashing the creativity of millions of people right now. That creates more competition for everyone. And more inspiration. There are two ways of beeing creative. Either you IMPROVE within the existing model of thought or you DISRUPT the existing model of thought. There´s more money in the latter. And more fun!

The Selfish Gene. The main question in a world where peoples attention is worth more than gold is what motivates people. Richard Dawkins reminds us that we´re first and foremost animals even if we can spell out the two words Post Modernism. The conclusion is that the Kabbhalists, Darwin, Maslow, Freud and the rest of the sex-food-shelter first guys have been right all along. What fascinates me is that it seems like capitalism has made enormous amounts of people to go beyond those motivations and get into self-actualization. Social Media and consumtion helps us construct our IDENTITIES and experience MEANING in our lives. Dawkin´s reminds us about the order of those motivations and helps you understand where science has actually brought us when it comes to what it means to be human. Not a bad piece of work, I have to say.

Enjoy your reading and please tell me why I´m right or wrong.

Posted in: Uncategorized.

Social Media Measurement 101

Mar 6th, 2009
by Mattias.
1 comment

I agree upon the need to sort things out about providers of social media measurement. I´ve done some research over the past years and also have had the opportunity to meet a lot of people here in Sweden involved in measurement of social media. Here´s my ten cents on how customers can choose between providers of measurement. I believe the categorization and criterias for choice are applicable for most measurement providers. Read this great post by Jeremy Owyang and start categorizing providers yourself if you think it´s of any use to others. Although most cool companies are still based outside little funky Sweden, there are some cool stuff happening over here as well. I personally believe that the Swedish Company BrandStalking is a clever way of using Buzz Monitoring to improve Search Engine Marketing:

Brandstalking gives you reports of how much your brand is talked about in blogs and microblogs - and whether this has an impact on the top 100 results of Google. (from their web page)

I categorize the providers into two main groups depending on customer need:

1. Buzz Monitoring Providers. The main purpose is reputation management. Internet is seen as new media channels and new influencers. Since the Internet revolution, ordinary people have their own means to publish their opinions, thus beeing able to compete with old-school influencers such as celebrities, politicians and journalists etc.

Three smart questions to ask providers are:
- How many types of sources do you cover? Blogs, Micro-blogs, forums, social networks etc?
- Do you provide analysis of negative/positive mentions? How? Manual, Using Data Linguistic or both?
- How do I identify influencers/most engaged people? Sorting by topic, frequency in mentions/linking etc?

Example of providers and their types of sources:

Twingly (blogs), BrandStalking (blogs + microblogs). Early October (blogs + micro-blogs + photo sharing sites + video sharing sites + open forums). Internation providers within this category would be Nielsen Buzzmetrics, Cymfony, Attention and Radian6 to name a few. See Jerry Owyangs list for a loooot more companies!

2. Consumer Insight Providers. The main purpose is brand and product management. Internet is seen as an gigantic ongoing focus group that helps companies understand consumers or the publics motivations. People are leaving a lot of traces about who they are, who they know and what they´re interested in. Social media enables “digital anthropology” making old school surveys or focus groups seem expensive and full of scientific no-no´s.

Three smart question to ask providers are:
- How many voices does the sample contain?
- Demographics or psychographics? How? Surveys, click-stream data or linguistic content analysis?
- What type of additional data do you gather? Related Brands, channels, Names, Contact Info etc?

Examples of providers are:

Motivequest, BrandIntel, and according to this blog post also Cymfony. And last but not least, my own baby PRfekt of course!

I hope this categorization is useful. I´d like to see a check-list where at least the above questions can be checked for each provider plus other necessary information such as price model and level. Are you up to create that web page? What additional ways of categorizing is useful?

Update: SocialMention is an open web project that enables you to freely monitor social media for any purpose, download the results as CSV/Excel and build upon their API. I say; that´s the future! The power of the developer community will quickly cut prices and improve functionality in the whole business. People like Jon Cianciullo are truly disruptive! Way to go! :-)

Posted in: Uncategorized.
Tagged: bloggs · brand · Jon Cianciullo · monitoing · reputation management · social media · social mention · twitter

Archetypes, psychographics and self-story - three geeky words to know in a post modern world

Feb 26th, 2009
by Mattias.
No comments yet

Per Robert Öhlin recently wrote an article named “What can we learn from Hollywood?” published in the Swedish marketing industry newspaper Dagens Media and re-published it on his blog. Unfortunately it´s in Swedish, but try putting it in Google Translate and you also add a lot of humour to the reading!

In the article he describes how archetypes makes a difference in whether people care och don´t about brands and why. From my point of view it is a brilliant executive brief-style version on Mark´s and Pearson´s über-smart book The Hero and the Outlaw and Joseph Campbells seminal The Hero with a thousand faces.

Per´s view point is from within the brand, answering questions about how brands can stay relevant in an ever more competitative consumer world. Per suggests managing the brand dramaturgy by starting in the core values and work oneself down from there. Myself, I´m more interested in how people use brands as props when creating their identity using self-stories. My firm belief is that true love happens when the brand archetypes meets the personal archetype conveyed by a certain audience. For example people deliberately or unconcius identifying themselves as Caregivers and a Caregiver brand.

But, as Per points out, story-telling is about conflict, so things really starts moving when an opposing archetype is introduced on the scene. Highly intuitive people tend to react strongly to highly sensing people, either wanting to be more like them (how many intellectuals doesn´t secretely dream about beeing a farmer?) or disdaining them. We all know about love/hate relationships where the opposing forces of push and pull are constantly present. It work´s the same whether it´s in a romantic relationship. Match.com knows this and hired the attraction expert Dr. Helen Fisher to create a personality test for the romantically disadvantaged. Opposites attracts, but have a hard time living together. Either you have great sex or you have great conversations. The third option is laying your hands on a psychologically mature person that are not identifying very much with their personality. (Hmmm…. A dating service for the spiritually advanced might actually be quite a good idea now a days!)

Back to the topic. I believe that peope seldom tell stories about brands. People tell stories about themselves AS BRANDS all the time, however. Nowadays hundred of millions of people are using their blogs, and other social media platforms as tools for telling their self-stories. Blogs are particularly interesting though, since they provide rich data on how people formulate their archetypical voice, how they change their personas over time and - the coolest thing of it all - how they use DIFFERENT brands as props depending on what persona thay are currently communicating. Most people use different personas at different times, depending on what they believe is proper and what they level of comfort they are feeling at the moment. Blogs are like an ocean of recorded human voices providing a never before seen opportunity to study patterns in how different psychographic segments (archetypes, myers-briggs, enneagram, temperaments etc) are ACTUALLY using brands as props. But also what other stuff they take an interest in such as where they go for news and information, what celebrities and/or authorities they quote etc.

The marketing world is about to see a fundamental change in how brands and audiences can be managed thanks to the second thesis in the Cluetrain Manifesto - Markets consist of human beings, not demographic sectors. How we THINK is more defining of how we live than how old we are or where our house is located. How we think is what psychographics is all about.

Archetypes helps us think up stories about ourselves and the world around us. Different psychographic segments identify themselves with different archetypes and create dramaturgical stories using conflicting archetypes found in products, celebrities or brands. And that is all to be discovered on a grand scale thanks to the fact that the web is enabling conversations and ways of self-expressions that were “simply not possible in the era of mass media” to quote the Cluetrain Manifesto, the most interesting book for marketers since Walter Lippman´s Public Opinion.

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